Education Center

From daily financial management, to home and business ownership, to retirement and beyond, we've got you covered.

Our Bishop Street Branch Has Moved!

Our Bishop Street Branch has reopened in a new space on the ground floor of the Davies Pacific Center at 841 Bishop Street in Downtown Honolulu, moving across the lobby to the former location of Aroma Caffe. The new branch, which opened Tuesday, February 20, 2018, features a redesigned and more efficient use of space and technology that allows us to better serve the needs of our Downtown Honolulu customers and business clients.

Stop by during our open house week from Monday, March 12th to Friday, March 16th to see our new space!

350 Hits

Hurricane Preparedness

Hurricane and Natural Disaster Preparedness

We encourage our Hawaii communities to prepare for natural disasters such as hurricanes by developing emergency plans. To make sure you are protected, the American Bankers Association (ABA) offers the following tips. We also suggest you review the National Hurricane Center’s Hurricane Preparedness resources website and the City and County of Honolulu Department of Emergency Management website for additional information.

  • Know your risk. The Federal Emergency Management Agency’s (FEMA) map service center will show you the flood risk for your community, which helps determine the type of flood insurance coverage you will need. Flood insurance should be a necessity, as standard homeowners insurance doesn't cover flooding and may have different deductibles for storm damage.
  • Talk to your insurance agent or broker. A good flood insurance policy can be a financial lifesaver following a damaging event such as a hurricane – but even good policies may have restrictions. Talk to your agent so you understand what your policy does and does not cover.
  • Assemble an emergency kit. The emergency kit should include first aid supplies, a flashlight, extra batteries, non-perishable foods and water, towels and a supply of any necessary medications. In Hawaii, the American Red Cross encourages families to be prepared with enough supplies for two weeks and provides additional local resources for local emergency preparation on its website. Stay informed of the storm’s path and progress by monitoring Wireless Emergency Alerts via text message and having a battery-powered radio or TV available.
  • Develop a family communications plan. Know how you will contact one another; how you will get back together, if separated; and what you will do in different situations. Having a plan can eliminate some of the stress and confusion.
  • Establish an evacuation route. Prior to a storm, contact your local American Red Cross to locate the shelter nearest you or download their Shelter Finder App. Identify the safest route to get there. Be sure to check if your local emergency shelter allows animals and family pets.
  • Secure your home. Outdoor furniture and other objects can pose a potential hazard. Turn off propane tanks and other utilities if instructed to do so by emergency personnel.
  • Protect financial documents. In the event of a disaster, you will need identification and financial documents to begin the recovery process. Safeguard important documents in a bank safety deposit box, computer storage devices (USB drive, CD/DVD), and/or waterproof storage containers, including:
    • Personal identification (driver’s licenses, birth certificates, military IDs, passports, etc.)
    • Financial account information (checking, savings, retirement and investment accounts, credit/debit cards)
    • Insurance policies on all personal property, including appraisals and lists and photos of valuable items
    • Ownership or leasing documentation for homes and vehicles (deeds, titles, registrations, rental agreements, etc.)
    • All health and medical insurance documentation

The Ready.gov website also offers tips on preparing for an emergency, including: a free app that is available for download through your smart phone and an emergency financial first aid kit to help keep your finances well-organized during a potential storm. For more resources, visit their website: http://www.ready.gov/hurricanes.

464 Hits

Keep Your Personal Data Secure Online

At Hawaii National Bank, the security of your information is our top priority. We take proactive measures to stay ahead of security risks and prevent your personal data from being compromised. When using our convenient Online and Mobile Banking tools, we encourage you to follow several important guidelines recommended by the Federal Financial Institutions Examination Council (FFIEC) to keep your information secure:

  1. Review your financial statements and monitor transactions on a weekly basis. Our Online, Mobile and ATM Banking tools allow you to see up-to-date transaction information.

  2. Lock your electronic devices when you leave them unattended, and always log off from Online or Mobile Banking services when you complete your session.

  3. Never use publicly available information to create your password. This includes common names and phrases, birthdates and social security numbers.

  4. Change your passwords every few weeks to reduce the risk of a compromised account, and avoid using password managers, which can make it easy to forget passwords over time.

  5. Keep your passwords and pin numbers confidential.

  6. Never click on links or applications in e-mail, as those are common ways viruses, malware and malicious software are installed. If you are uncertain about any communications you receive from Hawaii National Bank, please call us at (808) 528-7711.

  7. When banking online, always use a secure connection, noted by https:// in front of our web address (https://www.HawaiiNational.BANK). This indicates that the data being transmitted between your browser and our systems is securely encrypted.

  8. Install anti-virus and anti-malware software on your electronic devices, and update it regularly. All mobile software should be downloaded from the Android Market or the Apple App Store and never from a third-party site. Read the application permissions carefully.

  9. Install software capable of remotely wiping your electronic devices if they are stolen or lost, and notify your mobile carrier as soon as possible if an incident occurs.

  10. Do not “jailbreak” your iPhone or “root” your Android. This may make them susceptible to malicious software.

  11. Turn off wireless device services such as Wi-Fi, Bluetooth and GPS when they are not being used.

  12. Avoid using unsecured public wireless connections unless you have virtual private network (VPN) software installed.

  13. Statistics show that users of social networking sites experience a higher incidence of fraud. Use privacy settings to control who is able to access your personal information.

  14. Hawaii National Bank offers alerts to notify you of activity on your accounts. You can set up alerts when you login to your Online Banking account.

  15. Sign up for electronic banking statements and use our convenient Online Bill Pay features whenever possible. The fewer paper documents with your account information on them, the better.

1152 Hits

8 Banking Tips Millennials Need to Know

As millennials juggle a multitude of responsibilities -- from school, to work, to planning for major life events -- the American Bankers Association is highlighting eight banking tips to help them secure a financially sound future.

With a recent report finding that more than 4 in 10 U.S. millennials say they are “chronically stressed” about money, ABA recommends these eight tips to help them secure a strong financial footing:

  • Go cyber shopping for a bank that fits your style. There are lots of options out there with different advantages. Be selective and get the best prices, services, convenient locations and lowest fees for credit cards, bank accounts and loans.
  • Use bank tech to save without thinking about it. Consider automatic payroll deductions or automatic transfer from checking to savings. Arrange to have a specific amount transferred to your savings account every pay period.
  • Download your bank's mobile app and make some smooth moves. Manage your finances from the palm of your hand. With the click of a button, you can easily make a deposit or access a record of all your recent transactions. Be sure to download the latest updates when they are available.
  • Sign up for e-mail or text alerts. Get up-to-date info, on the go, the way you want it. Ask for an automatic alert when your balance falls below a certain level, or to confirm when certain types of transactions occur, such as online purchases or transactions of more than $500.
  • Use the personal finance tools your bank may offer. Banks offer an array of budgeting tools and resources to help you keep your finances in check. Access these via your bank’s mobile app and website.
  • Expect the unexpected – set up a rainy day fund. The last thing you want to be is stressed when life’s unexpected expenditures come knocking on your door. Set up a secondary checking or savings account for emergencies or link an existing account to your main account as an added layer of protection.
  • Get a head start. Banks play a major role in helping customers prepare for major life events such as buying a house and planning for retirement. Ask your banker how you can get a head start on your first major purchase by establishing credit or about starting a retirement account with a 401(k) from a previous employer.
  • Stay connected with social media. Interact with your bank via social media to get the latest news on products and services, ask bank-related questions, join in on conversations and find links to exclusive bank content. 
2566 Hits

Our Web Address is Changing from .COM to .BANK on 8/23

We are taking a major step in our ongoing efforts to enhance your online security. Effective Tuesday, August 23, 2016, HawaiiNational.BANK will replace HawaiiNational.com.

Please update your online preferences to reflect the new web address. For your convenience, you will be automatically redirected to HawaiiNational.BANK from our old web address.


All Online Banking features and login information will remain the same.

Hawaii National Bank is the first bank in Hawaii to upgrade to the newly launched .BANK web address.

.BANK is only available for use by verified financial institutions. It offers a higher level of assurance with a strict 30-point registration process that prevents users from being redirected to fake bank websites set up to fraudulently obtain customer information.

.BANK was created by the nonprofit Internet Corporation for Assigned Names and Numbers (ICANN) as a trusted, more secure, and easily identifiable space on the internet for banks and their customers worldwide. It is managed by fTLD Registry Services, a group of banks, insurance companies and financial services trade associations, and registration eligibility is verified by Symantec, a globally recognized leader in internet security. The process includes a security check; banking credentials verification; and a review of the bank’s contact information.

In short, we are adopting the .BANK web address to provide you with improved security safeguards.

Please contact us at (808) 528-7711 with any questions. Visit us online 24/7 for secure, innovative and convenient banking services, including Online Bill Pay and external account transfers.

4413 Hits